Security updates
Regular updates of frameworks, CMS, plugins, libraries and server software to close vulnerabilities.
Support & Maintenance
Keep your website and apps secure, fast and up to date
Proactive maintenance plans covering security updates, monitoring, backups, bug fixes and continuous improvements — for products we built and those we did not.
- Since 2014
- Full code & IP ownership
- NDA on request
Uptime · last 30 daysAll systems operational
Maintenance log
- Security patches appliedLaravel 11.xDone
- Daily backup02:00
- SSL certificate renewedDone
A+Security grade
Page speed94%
Ticket resolvedCheckout bug · fixed
Overview
Launch is only the beginning
Software needs care after launch. Frameworks and plugins release security patches, operating systems and browsers change, app stores update their policies and users ask for improvements. Without maintenance, small issues grow into outages and security incidents.
Our support plans keep your web applications, eCommerce stores and mobile apps healthy. We monitor, update, back up and fix proactively, and add improvements every month so your product keeps getting better.
Support & Maintenance at a glance
- Security updatesRegular updates of frameworks, CMS, plugins, libraries and server software to close…
- MonitoringUptime, performance and error monitoring with alerts and fast response to incidents.
- Backups & recoveryAutomated off-site backups with periodic restore tests.
- Bug fixingPrioritised fixes with clear response times based on severity.
What we offer
What our plans cover
Proactive care instead of emergency fixes
Monitoring
Uptime, performance and error monitoring with alerts and fast response to incidents.
Backups & recovery
Automated off-site backups with periodic restore tests.
Bug fixing
Prioritised fixes with clear response times based on severity.
Enhancements
Monthly hours for new features, content changes and UX improvements.
Mobile app updates
Compatibility updates for new Android and iOS versions and store policy changes.
Capabilities
Included services
Engineering depth that keeps your product fast, secure and easy to evolve.
- Laravel, PHP, WordPress, Magento and Shopify updates
- Server OS and software patching
- SSL certificate monitoring and renewal
- Uptime monitoring with instant alerts
- Error tracking and log review
- Daily or weekly automated backups
- Malware scanning and security hardening
- Page speed and Core Web Vitals checks
- Database optimisation and clean-up
- Android target SDK and iOS SDK updates
- Monthly maintenance report
- Dedicated point of contact
Our approach
How we think about every project
Strategy first
We start with your business goals, users and constraints, and turn them into a clear scope, architecture and roadmap before writing code.
Solid engineering
Clean architecture, code reviews, automated tests and secure coding practices keep your product fast, stable and easy to extend.
Predictable delivery
Short sprints, regular demos and transparent communication mean you always know what is done, what is next and what it costs.
Technology
The stack we use
Proven, well-supported technologies chosen for your requirements.
- Laravel / PHP
- WordPress
- Magento
- Shopify
- WooCommerce
- OpenCart
- Android (Kotlin / Java)
- iOS (Swift / Objective-C)
- Firebase
- UptimeRobot
- Sentry
- Google Search Console
- Firebase Crashlytics
- AWS
- DigitalOcean
- Hostinger
- cPanel / Plesk
How we work
A clear process from idea to launch
- STEP
Onboarding audit
We review the code, hosting, security, backups and pending updates of your product.
- STEP
Stabilise
Critical security issues and urgent bugs are fixed first.
- STEP
Set up monitoring
Uptime, error and backup monitoring is configured with alerting.
- STEP
Monthly maintenance
Updates, checks, optimisation and planned improvements every month.
- STEP
Incident response
Issues are triaged by severity and resolved within agreed response times.
- STEP
Reporting
A monthly report summarises work done, health metrics and recommendations.
We interviewed shops in many countries, and finally we got some professional help in making a decision. We decided to go ahead with Webcarving in India. It is really the best decision we have made so far for the business.
Mike BozorgiCTO, OrcaParts
Deliverables
What you get
- Onboarding health-check report
- Monitoring and alerting setup
- Automated backup configuration
- Monthly maintenance reports
- Agreed response times by severity
- Dedicated support contact and ticketing
Frequently asked questions
Do you maintain websites and apps built by other companies?
Yes. We start with an onboarding audit of the code and hosting, fix critical issues and then maintain the product as if we had built it.
What happens if my website goes down?
Our monitoring alerts us immediately. We investigate and restore service as a priority according to the response times in your plan.
Can we use maintenance hours for new features?
Yes. Plans include monthly hours that can be used for enhancements, content changes or small new features.
Is there a long-term contract?
Plans are billed monthly. We recommend at least a few months so we can complete onboarding and stabilisation.
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Learn moreHave an idea? Let’s build it together.
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